Sr. Specialist Business

Senior Solution Architect

Location:

Oman, Muscat.

Reporting to:
Manager Digital Delivery.

• Solution Architecture:
  Design and maintain reference architectures, solution designs, integration designs, and data‑flow diagrams for the enterprise application portfolio, including EDRMS.
• Translate business requirements into secure, scalable, and maintainable technical solutions, selecting appropriate patterns and technologies.
• Provide hands‑on design prototyping and proof‑of‑concept work to validate architecture decisions and de‑risk delivery.
• Architecture Governance:
  Define, maintain, and enforce solution‑design, coding, and integration standards and technical guardrails across applications; operate design‑authority and solution‑review gates; maintain Architecture Decision Records (ADRs) and ensure changes follow change‑management, access‑control, audit, and IT‑governance requirements.
• Delivery Standards:
  Define the CI/CD strategy and standards (e.g., Azure Dev Ops, Git Lab CI, Git Hub Actions) covering source control, branching, automated build, test, code quality, and artifact management; set expectations for automated testing and security scanning (SAST, DAST, dependency scanning).
• Deployment & Release Strategy:
  Own deployment architecture and environment strategy for development, test, staging, and production; define release governance, deployment runbooks, rollback plans, and post‑deployment verification; coordinate change windows and cutovers with IT Operations, infrastructure, database, and cybersecurity teams.
• EDRMS Platform Architecture:
  Own the architecture and roadmap of the EDRMS platform (e.g., Open Text Documentum, D2, Content Server); design document‑management workflows, metadata models, taxonomy, classification, retention rules, access controls, and integration points; direct migration, indexing, metadata improvement, OCR, and search‑optimisation activities.
• Integration Architecture:
  Design secure, resilient integrations between EDRMS, business applications, and ERP (e.g., SAP), SharePoint/M365, databases, portals, and identity‑management systems using APIs, web services, and connectors; define standards for authentication, error handling, monitoring, and data quality.
• Technical Leadership & Vendor Management:
  Act as technical authority and escalation point for complex incidents, performance problems, and integration issues; coordinate with vendors, review technical deliverables for quality and compliance; provide technical guidance and knowledge transfer to internal teams and business users; identify opportunities to automate manual processes and improve usability, efficiency, and reliability.
• Perform other related duties as assigned.

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.
• Preferred:
  Postgraduate qualification or professional certifications such as TOGAF, Azure Solutions Architect, Open Text/Documentum certification, or equivalent; certifications in Dev Ops or CI/CD tooling (Azure Dev Ops, Git Lab) are advantageous.
• Excellent knowledge of written, read, and spoken English.

• 6+ years of relevant experience in solution architecture, enterprise applications, or software delivery within a medium to large organization.
• Demonstrated experience designing and governing enterprise application architectures, including integration and deployment architecture.
• Hands‑on experience with EDRMS/ECM platforms (e.g., Open Text Documentum, D2, Content Server, or similar) strongly preferred.
• Experience defining and governing CI/CD pipelines and Dev Ops practices (Azure Dev Ops, Git Lab CI, Git Hub Actions, or equivalent).
• Experience integrating business applications with ERP systems (e.g., SAP), SharePoint/M365, and identity‑management systems.
• Familiarity with architecture governance practices, including Architecture Decision Records (ADRs) and design‑authority processes.
• Experience working with vendors and managing technical delivery quality and compliance.

• Strong analytical and problem‑solving skills.
• Excellent communication skills, able to translate technical concepts for business stakeholders.
• Ability to act as a technical authority and influence design decisions across teams and vendors.
• Attention to detail and a quality‑driven mindset.
• Self‑motivated with the ability to manage multiple initiatives concurrently.
• Collaborative approach to working with cross‑functional and vendor teams.
• Cultural sensitivity in a multinational environment.

• Internal: IDS, CI function, IT Operations, Infrastructure, Database, and Cybersecurity functions; business application owners and users across all OQEP functions and streams.
• External:
  Software and platform vendors, EDRMS/ECM vendors, ERP vendors, system integrators, specialist technical consultants.

• Office environment, intensive computer screen use.