IT Helpdesk Support - Multisite, Fast-Paced Tech
Job Description & How to Apply Below
Lance Soft Middle East is recruiting an IT Helpdesk Support in Muscat, Oman, to join the helpdesk team. You will provide technical assistance for computer systems, hardware, and software, responding to queries, running diagnostics, isolating problems, and implementing solutions.
You will operate the ticketing system ABSHAR, build a knowledge base, and work with the team leader to produce FAQs to enable end-users to resolve common issues before raising a ticket.
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