Helpdesk Specialist - 24x7 Customer Support
Job in
Muscat, Oman
Listed on 2026-08-21
Listing for:
Diyar United Company
Full Time
position Listed on 2026-08-21
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep, Bilingual
Job Description & How to Apply Below
Diyar United Company is seeking a Helpdesk/Customer Support Specialist to handle inbound and outbound calls, respond to emails and digital channels, and resolve end-user issues. You will perform first-level troubleshooting and create/update incidents in BMC Helix, ensuring accurate ticketing and adherence to ITSM processes.
The role requires 1–2 years of relevant experience, strong Arabic and English communication, and solid Windows/MS Office skills.
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