Job Description & How to Apply Below
Location - Muscat
Notice Period - one month
Experience - 9 to 12 years
Key ResponsibilitiesKey Modules of CRM : 1. CRM Sales and Marketing, 2. Customer 360, 3. Click Dimension , 4. Customer Service
- Real time testing experience / projects delivered in Microsoft Dynamics CRM (On-premise) application.
- Perform functional, regression, integration, and localization testing for Microsoft Dynamics 365 or similar CRM platforms and integrated systems.
- Validate integrations with external systems via REST APIs (with/without middleware) (Postman).
- Design, create, and execute manual test cases covering positive and negative scenarios.
- Develop and maintain test plans aligned with project requirements and goals.
- Collaborate with all project stakeholders & Agile teams including developers, Business Analysts, and stakeholders.
- Track, log, and manage defects using JIRA tool.
- Uphold QA best practices and ensure compliance with process standards.
- Share detailed test design, test execution including defect reports and dashboards with stakeholders.
- Perform database testing with good exposure to data validation techniques.
- Experience in Banking domain and testing of banking applications like echannels, internet & mobile banking, cards application, payments, loans etc. & support is expected.
- Exposure to automation testing tools (optional but beneficial).
- To read all the documents and understand what needs to be tested.
- Develop test cases and prioritize testing activities.
- Defining the testing activities for subordinates – testers or test engineers.
- To check if the team has all the necessary resources to execute the testing activities.
- To check if testing is going hand in hand with the software development in all phases.
- Prepare the status report of testing activities.
- Required Interactions with customers.
- Updating project manager regularly about the progress of testing activities.
- Execute all the test case and report defects, define severity and priority for each defect.
- Carry out regression testing every time when changes are made to the code to fix defects
- He/She is responsible for conducting the testing, thereafter analyze the results and then submit his observations to the development team.
- He/She may have to interact with the clients to better understand the product requirements or in case the design requires any kind of modifications.
- Software Testers are often responsible for creating test-product documentation and also has to participate in testing related walk through.
- Acceptance Testing
- Minimum 10 years of Total Experience in banking or IT environment
- Experience in Microsoft Dynamics CRM (On-Premise preferred).
- Experience in App Testing and Web base testing
- Experience in test case requirement gathering & test case preparation
- Experience in functional testing
- Working knowledge in banking applications like core banking systems, Channel application like ( internet banking, mobile banking, etc. ), card and payment systems applications etc.
- Experience in Automation testing using Opensource tools such as Selenium (Optional)
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