Team Leader, Digitalization - OQ

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IDS – Digital Application & Cyber Security

Oman (Muscat)

* OPEX and/or CAPEX and/or Revenue amount as relevant*

Head, Digital Application & Cybersecurity

Lead and govern OQ8 digitalization initiatives by identifying, prioritizing and delivering fit-for-purpose digital solutions that simplify and standardize business processes, improve data visibility and decision making, and enhance user experience. The role is accountable for translating business requirements into scalable digital products/automation (e.g., low-code, workflow, integrations, RPA and analytics), ensuring effective stakeholder engagement, vendor management, solution quality, cyber/IT compliance, and benefits realization across Muscat and Duqm operations.

The position will act in accordance with OQ8’s Mission, Vision, Values & Strategies, as well as, policies, guidelines and standards, supported by an IT Technology platform, HSE standards, Omani’s government & other legal justifications, and best international practices in consonance with national objectives.

• Own and be accountable for end-to-end digitalization and digital application activities, ensuring delivery performance meets agreed scope, schedule, cost, quality, service KPIs/SLAs/OLAs and business value outcomes across Muscat and Duqm operations
• Define, maintain and govern the digitalization roadmap, demand intake, prioritization pipeline, digital/data strategy and multi-year business, application, integration and data roadmaps, ensuring alignment with corporate strategy, architecture standards, data governance, value drivers and measurable benefits realization.
• Lead the digital vision, digital agenda and organizational change program by working with stakeholders across all functions and business lines to identify opportunities, quick wins, value hunting initiatives, disruptive technologies, capability‑building needs, communications, adoption measurement and ownership for successful delivery.
• Develop, manage and report on the digital project/product portfolio, including initiative scoping, charters, business cases, KPIs/benefits, timelines, resourcing, dependencies, portfolio performance, executive/steering reporting and ROI/value realization across business units.
• Translate business requirements into fit-for-purpose digital initiatives and products, ensuring process, data, solution, integration, support, change and user experience requirements are addressed consistently and aligned with ERP and related corporate platforms.
• Plan, coordinate and lead digital delivery using agile and/or waterfall methods, covering discovery, process mapping/redesign, service design/UX input where applicable, prototyping, configuration/development, testing, UAT, sign-offs, cutover, hypercare and transition to support/operations.
• Define and implement standards, procedures, guidelines and process maps for digitalization delivery and run, including requirements, design, coding/configuration, testing, release, change control, documentation, support model and information management practices.
• Evaluate, select and implement appropriate technologies for multi-location initiatives, including workflow/BPM, low-code platforms such as Power Platform, RPA, forms/portals, integrations/APIs, data/BI dashboards, mobility and omni-channel web/mobile solutions, and PoV pilots for emerging technologies where applicable.
• Establish and manage the digital ecosystem through local and global partnerships, including vendor/partner selection, scope of work definition, deliverable review and acceptance, performance monitoring, contract compliance, invoicing support, service reviews, improvement plans, knowledge transfer and documentation updates.
• Ensure solution quality, operational readiness and compliance by embedding architecture alignment, secure‑by‑design practices, cyber security, data privacy, information management, Microsoft 365/Azure enterprise controls, testing discipline, UAT participation, risk assessments, remediation actions and required go‑live/closure approvals.
• Oversee…