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IT & Odoo Specialist

Job in Muscat, Oman
Listing for: AMAN
Full Time position
Listed on 2026-10-01
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, Technical Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 12000 - 18000 OMR Yearly OMR 12000.00 18000.00 YEAR
Job Description & How to Apply Below

The IT Systems & Odoo Specialist will be responsible for the following:

Odoo Implementation and Support
  • Support the implementation, configuration, testing, deployment and ongoing administration of Odoo applications.
  • Gather and document business requirements and translate them into appropriate Odoo workflows and configurations.
  • Configure Odoo modules, user roles, access permissions, approval workflows and system settings.
  • Support data migration, module integration, system upgrades and user-acceptance testing.
  • Provide ongoing user support and troubleshoot Odoo-related issues.
  • Review business processes and recommend workflow improvements and automation opportunities.
  • Prepare system reports, user guides, technical documentation and training materials.
  • Coordinate with Odoo vendors or developers when technical support or customization is required.
  • Train users and provide post-implementation support for new modules and system changes.
IT Systems and Technical Support
  • Provide technical support for hardware, software, networks, email, user accounts and other IT systems.
  • Install, configure, maintain and troubleshoot computers, applications, peripherals and related equipment.
  • Manage user accounts, system access and permissions in accordance with approved policies.
  • Monitor technical issues and coordinate their timely resolution.
  • Support employee onboarding and offboarding by arranging or removing system access and IT equipment.
Security, Assets and Business Continuity
  • Support information-security controls, system backups, data protection and business-continuity arrangements.
  • Maintain accurate records of IT assets, software licences, warranties and system access.
  • Monitor compliance with IT policies and report security incidents, system risks and technical vulnerabilities.
  • Assist in maintaining the availability, reliability and security of company systems and information.

Any other responsibilities assigned by management as required.

Qualifications and Experience
  • Bachelor's degree in Information Technology, Computer Science, Information Systems or a related field.
  • 2-4 years of relevant experience in IT systems administration, technical support, ERP implementation or a related role.
  • Practical experience in Odoo implementation, configuration, administration and user support.
  • Experience gathering business requirements and translating them into system workflows and configurations.
  • Experience troubleshooting hardware, software, network and user-access issues.
  • Familiarity with data migration, system integration, testing and user-acceptance testing.
  • Knowledge of information security, system backups, data protection and IT asset management.
  • Experience coordinating with technology vendors, developers or implementation partners is preferred.
  • Relevant certification in Odoo, ERP systems, IT support or systems administration is an advantage.
Required Skills
  • Strong knowledge of Odoo applications, workflows and access management.
  • Strong technical troubleshooting and problem-solving abilities.
  • Good understanding of IT systems, hardware, software and networking.
  • Ability to analyse business processes and recommend practical system solutions.
  • Strong user-support, training and stakeholder-communication skills.
  • Strong documentation, organization and record-management skills.

    Ability to manage multiple technical requests and priorities.
  • Strong written and verbal communication skills in both Arabic and English.
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