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Junior Infrastructure Trainee Engineer
Job Description & How to Apply Below
Location: Onsite – Muscat, Oman
Nationality: Omani Nationals Only
Experience: Entry-level
Employment Type: Full-Time
Kal Soft is looking for a Junior Infrastructure Trainee Engineer to join our team in Muscat. This is an entry-level opportunity for an Omani national with a background in Computer Science, IT, or a related field who is interested in developing practical skills in IT infrastructure, Microsoft 365, networking, backup, and technical support
. The ideal candidate should be a quick learner with good problem-solving and communication skills.
- Provide basic IT help desk and technical support to users
- Support Microsoft 365, Outlook, email, Teams, SharePoint, and One Drive
- Assist with Microsoft 365 administration and user account support
- Support Veeam backup activities and basic backup monitoring
- Assist with website and domain administration and publishing
- Monitor and report basic email security issues
, including spoofing, spam, and scams - Assist with network support
, including switches, wireless access points, VLANs, and DHCP - Support Cisco Meraki, Cisco Switches, and Cisco Access Points
- Assist with VPN and network security troubleshooting
- Provide basic support for printers, CCTV/DVR, and other IT hardware
- Troubleshoot user and network issues and escalated incidents when required
- Document IT environments, configurations, incidents, and troubleshooting activities
- Maintain basic IT reports using Excel, pivot tables, graphs, and charts
- Assist in identifying security vulnerabilities and supporting EDR/MDR security solutions
- Explore practical use of Microsoft Copilot and AI tools while following security and governance requirements
- Omani National only.
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Fresh graduate or entry-level candidate
- Basic understanding of IT infrastructure, networking, and troubleshooting
- Basic knowledge of Microsoft 365 and networking will be an advantage
- Good communication and problem-solving skills
- Willingness to learn and develop technical skills in an IT infrastructure and technical support environment
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