Chief Data Center and Cloud Officer

The Chief Data Center and Cloud Officer CDCCO is a senior leadership position reporting directly to the CEO responsible for defining and executing the strategic vision for the company s Data Center DC and Cloud services The role combines product innovation operational excellence and customer-centricity to ensure the delivery of high-quality solutions that align with organizational growth objectives This position oversees product management domain architecture performance and operations driving collaboration with internal teams e g strategy sales cybersecurity and external partners to deliver competitive scalable and sustainable DC and Cloud offerings

• 1 Strategic Planning and Vision Develop and execute the strategic roadmap for Data Center and Cloud services to align with the company s long-term growth objectives Identify emerging trends technologies and customer needs to maintain a competitive edge in the GCC and international markets
• 2 Product Portfolio Management Oversee the lifecycle of DC and Cloud products from ideation and business case preparation to pricing and go-to-market strategies Establish partnerships with hyperscalers and ensure their offerings complement the organization s portfolio
• 3 Profitability and Growth Drive strategies to achieve sustainable growth in the Data Center and Cloud product portfolio s profitability Collaborate with finance and sales teams to develop revenue forecasts manage budgets and optimize cost structures
• 4 Architecture and Solution Leadership Guide the development of innovative customer‑centric DC and Cloud solutions tailored to specific market needs Align solution design and delivery with the organization s strategic objectives and customer requirements
• 5 Strategic Alliances and Ecosystem Development Build and maintain relationships with platform and capability partners to expand service offerings Ensure alignment of partner ecosystems with the company s goals and value propositions

• 1 Service Delivery Excellence Ensure timely project delivery within defined scope SLAs and budgets while identifying opportunities for optimization Implement quality assurance measures and drive initiatives to enhance customer satisfaction
• 2 Operational Management and CoE Oversee 24 7 monitoring of Data Center and Cloud services ensuring SLA adherence and proactive incident management Lead the establishment of a Center of Excellence CoE to drive operational efficiency and innovation
• 3 Incident and Performance Management Ensure timely resolution of incidents within SLA parameters and foster a culture of continuous improvement Develop mechanisms to monitor performance metrics identifying areas for enhancement in service delivery
• 4 P amp L Oversight Manage the profitability and growth of the Data Center and Cloud portfolio Monitor and refine business models to ensure products meet customer value expectations while driving financial performance
• 5 Collaboration and Team Leadership Foster collaboration across internal teams strategy sales development and external partners to achieve business objectives Mentor and develop talent within the DC and Cloud teams promoting innovation accountability and alignment with organizational goals

Bachelor s degree in Computer Science, Information Technology, or a related field. Advanced technical certifications or equivalent work experience will be considered. Certification Product management or product marketing certification (e.g., AIPMM CPM / CPMM or Pragmatic Institute) preferred Cloud certification (e.g., AWS, Microsoft Azure or Google Cloud Architect or equivalent) preferred Data center certification (e.g., CDCP / CDCS or equivalent) preferred ITIL 4 Foundation or higher;

PMP, PRINCE2 or equivalent desirable Professional marketing or pricing qualification (e.g., CIM or Certified Pricing Professional) desirable

12+ years of leadership experience in Data Center and Cloud services, with a strong background in ICT sectors. Proven track record in developing and delivering innovative DC and Cloud solutions for diverse markets, including Oman, GCC, and international regions. In-depth understanding of data centre and cloud technologies, platforms, and hyperscaler ecosystems. Demonstrated ability to align technology and product strategies with organizational goals to drive growth and profitability.

Expertise in managing product life cycles, developing…