Import Specialist | Retail | IKEA

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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.

Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity;
Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

The Import Specialist for Oman is responsible for ensuring a seamless integration of retail and supply processes at store level. This role involves managing logistics operations to align supply and demand for optimal service levels at minimal costs. The specialist must efficiently handle imports and warehouse operations, supporting the store's stock availability for customers and optimizing the logistics across external warehouses.

Key success factors include proactive management, strong partnerships with customs and logistics services, and maintaining high service levels while minimizing operational costs. The role requires collaboration with cross-functional teams to achieve business objectives and maintain brand standards.

• Control incoming containers by sea/road to IKEA Oman, ensuring adherence to supply setups.
• Possess full knowledge of customs/documentation processes in Oman and coordinate with authorities for product approvals and duty rates.
• Manage imports and exports by tracking article ranges and tariff codes.
• Plan for stock availability by prioritizing clearance and generating stock receipts (GRN) in systems.
• Ensure store stock availability to minimize local shortages and meet customer demand.
• Provide input on warehouse capacity needs to the GCC logistics manager three months in advance.
• Manage goods flow processes from external warehouse to store, ensuring checks for discrepancies and damages are conducted with immediate claims.
• Manage all import documentation and processes, ensuring coordination with suppliers and external warehouse planning based on capacity needs.
• Monitor and optimize the total supply chain costs by regularly evaluating partner communication and customer expectations.
• Lead logistics and goods flow department, working closely for highest goods availability at lowest possible cost.
• Secure warehouse prerequisites to support efficient range administration considering space dimensioning and goods allocation.
• Contribute to optimizing supply chain costs by monitoring customer expectations and communication processes.
• Maintain strong relations with local authorities, customs, and logistics partners.
• Ensure store stock availability to maximize sales and optimize goods flow productivity from external warehouses to stores.
• Collaborate with commercial teams to secure efficient goods flow and enhanced merchandising.
• Identify causes of recurring damages to minimize their reoccurrence in the future and optimize logistics capacity usage in the external warehouse.
• Actively contribute to creating and implementing the external warehouse business plan, ensuring proper execution of logistic actions.
• Ensure compliance with global and national solutions, routines, and working methods to enhance operational efficiency.
• Ability to manage a high-volume retail environment, ensuring flexibility, speed, and simplicity in operations.
• Analyze customer and brand feedback to improve service and implement global/national solutions, processes, and tools for warehousing.
• Contribute to environmental compliance and health and safety performance within the store.
• Work proactively to optimize goods flow operations contributing to profit & loss goals.
• Ensure…