General Manager Business Development

Mediterranean Gate Business & Trading | Muscat, Sultanate of Oman | Full time

Mediterranean Gate is a Muscat-based group working in building and finishing materials. Its units:

• Best Choice Ceramics: ceramics, porcelain, sanitary ware and accessories, in the Omani market since 2012, with showrooms and an online store
• Casalux: a new luxury showroom for Italian finishing materials in Muscat
• Al Raqi: natural and industrial marble and made-to-order pieces
• MG Finishing: contracting and execution of finishing works, from material supply to final installation
• MG Distribution: wholesale distribution and market access for international brands

We are looking for a senior leader who reports to the CEO and leads the managers of the five units. You will own growth, profitability and discipline across the group: you set the targets, take decisions within a clear delegation of authority, and build the systems that make results repeatable. The role comes with a written path to Group Executive Director, based on results.

• Build a 3-year group strategy, and an annual plan and budget for each unit
• Study the Omani market (segments, competitors, pricing, upcoming projects) and set each brand's positioning and price policy
• Prepare feasibility studies for new branches, brands, agencies and partnerships

• Grow market share with numeric targets per showroom and per channel: retail, contractors, projects and online
• Improve the product range, pricing, margins and stock turnover, and clear slow-moving stock
• Develop the sales team, sales procedures, quotation follow-up, collection and after-sales service

• Lead the launch and position Casalux as Oman's first destination for luxury Italian finishing materials
• Reach clients who buy at this level (villa and palace owners, developers, high-end consultants, designers) through relationships, private events and partnerships, not discounts
• Protect the brand: client experience, personal service, display quality and discount discipline

• Set written operating systems from order intake to delivery and collection
• Measure and raise productivity, capacity use and cost per piece or project
• Control project pricing and margins, delivery dates, quality and site safety

• Build the wholesale network: coverage, dealers, credit terms and pricing
• Bring in new international brands and review the profitability of existing ones
• Keep stock, logistics, credit and collection under control

• Build a complete offer for villas and projects: materials, marble and special pieces, installation
• Build the project channel: developers, contractors, consultants, government and semi-government tenders
• Negotiate exclusive agencies and better terms with international suppliers
• Drive full ERP use, monthly dashboards, written policies and a group risk register
• Follow each unit's P&L, working capital, collections and cash flow with Finance
• Lead, assess and develop the unit managers, build succession plans and meet Omanisation ratios
• Run a weekly operations meeting and monthly unit reviews, and report monthly and quarterly to the CEO

• Bachelor's degree in business, engineering, finance or a related field; an MBA is a strong plus
• 10+ years of experience, including at least 5 in a leadership role with P&L responsibility (general manager, business development manager, division or branch network manager)
• Experience in building materials, ceramics and sanitary ware, finishing, contracting or luxury retail; a mix of retail and projects is preferred
• A documented track record in numbers: sales growth, market share gains, better profitability, launching a brand or branch
• Experience managing more than one unit or company at the same time, and building systems from scratch
• A strong network in Oman or the GCC: developers, contractors, consultants
• Experience negotiating with European suppliers (Italian and Spanish preferred) and handling exclusive agencies
• Strong financial skills: budgets, P&L, cash flow, project pricing, working capital
• Hands‑on experience with ERP systems and performance dashboards
• Fluent Arabic and English, spoken and written
• Valid driving licence

• You take decisions on time and own the result
• You think strategically and go into detail when needed
• Strong commercial and financial sense
• You…