Sales Assistant | Retail | IKEA

Overview of the Role

The Sales Assistant is responsible for generating sales and ensuring a positive customer experience in the market hall area. This entails supporting operational duties, such as product arrangement and sales floor maintenance, as instructed by the shopkeeper. They play a critical role in maintaining store standards, representing the brand positively, and achieving sales targets while fostering a welcoming environment for customers.

• Deliver a positive customer experience in the market hall area.
• Meet or exceed weekly sales targets.
• Provide customers with current relevant information.
• Greet customers immediately upon entering the store with a smile.
• Create a positive first impression for the customer through an energetic attitude and adhering to dress code.
• Meet the needs of customers by being understanding and sensitive to diverse customers.
• Create a sparkling clean and organized environment by maintaining store standards and cleanliness.
• Participate in all market hall inventories.
• Participate in and attend all store meetings and other related functions.
• Assume and complete other duties as assigned by the shopkeeper.
• Follow IKEA policies and procedures 100%.
• Be flexible and work well with peers and management to accomplish duties.

• Strong verbal communication skills.
• Ability to work effectively as part of a sales team.
• Understanding of retail and fast‑moving consumer goods.
• Customer‑focused with an energetic attitude.

• High School Degree.
• Minimum of 1 year of retail sales experience.
• Good verbal communication skills.
• Physically fit to lift certain products and stand for a minimum of 8 hours.