Branch Sales Assistant & Cashier Job Muscat area,Oman,Retail

Position: Branch Sales Assistant & Cashier at Mahaseel Al Bon

Branch Sales Assistant & Cashier at Mahaseel Al Bon, Muscat, Oman

This Full time on site position offers great opportunities for career growth.

Muscat, Oman

Responsible for welcoming customers and completing sales transactions by processing invoices and receiving payments (cash or electronic). Ensures accuracy in financial transactions, assists customers by answering their inquiries and recommending suitable products.

Role Objective

To deliver exceptional sales service by welcoming customers and accurately processing payments, while contributing to sales growth and ensuring a premium shopping experience that reflects the store’s identity and quality standards.

Admission Requirement

Full-time availability.
Three-month training period
Passion for specialty coffee.
Willingness to learn.
Discipline.

Duties and Responsibilities

Create Memorable Moments:
Welcome each guest with warmth, guiding them through our unique menu and offering personalized recommendations.

Master the Menu:
Become an expert on our specialty coffee beans, sweets, and products, sharing your knowledge with enthusiasm.

Elevate the

Experience:

Ensure every detail of service reflects our luxury atmosphere, from presenting drinks and dishes to maintaining a pristine environment.

Seamless Service:
Coordinate smoothly with the kitchen and barista team, ensuring timely and flawless delivery of orders.

Team Synergy:
Collaborate with colleagues, contributing to a positive, creative, and supportive work environment.

Upsell with Ease:
Suggest additional items like coffee bags or sweets, enhancing the customer’s experience and boosting sales.

Connect with the Community:
Engage with customers about our brand’s story and mission, fostering a deeper connection to our coffee culture.

Adapt and Innovate:
Be flexible and open to new ideas, helping to create and maintain a fresh and dynamic customer experience.

Feedback and Improvement:
Listen to customer feedback, and share insights to help us continuously improve our offerings and service.

Personalize the

Experience:

Remember regular customers’ preferences, surprising them with tailored recommendations that make them feel special.

Visual Storytelling:
Help set up and maintain beautiful displays that highlight our coffee beans, sweets, and merchandise, adding to the shop’s creative ambiance.

Event Support:
Assist in hosting and organizing in-store events like tastings or workshops, creating engaging and memorable experiences for our guests.

Storyteller of the Brand:
Share the unique stories behind our coffee beans and products, deepening customers’ connection to our brand’s mission and values.

Efficiency with Elegance:
Handle multiple tables with grace, ensuring every guest feels attended to without feeling rushed.

Digital Engagement:
Encourage customers to explore our loyalty programs or online offerings, keeping them connected to our brand beyond the shop.

Problem Solver with a Smile:
Quickly and creatively resolve any customer concerns, turning potential issues into opportunities for delight.

Continuous Learning:
Stay curious and eager to learn more about our products, brewing techniques, and the latest trends in coffee, bringing that knowledge to your interactions.

Ambassador of Creativity:
Embody the shop’s creative spirit in every interaction, from how you present items to the conversations you have with customers.

Professional Appearance:
Always wear the clean, ironed company uniform, reflecting pride in your role.

Hygiene First:
Maintain impeccable personal and work hygiene throughout your shift.

Maintain Cleanliness:
Keep the shop, equipment, and dishes spotless, ensuring a pristine environment.

Provide Seamless Service:
Serve customers inside and outside, creating memorable experiences.

Curate Ambiance:
Arrange…