Retail Asset Officer - Properties

Retail Asset Officer
- Majid Al Futtaim Properties
- Muscat, Oman Position Overview

The Retail Asset Officer will be responsible for ensuring the safety, security, and smooth daily operations of Majid Al Futtaim's shopping malls in the Oman Cluster. The role requires proactive monitoring, rapid emergency response, and maintaining world-class standards of service and protection for customers, merchants, visitors, and staff.

• Location:
  
  Oman
• City:
  Muscat
• Industry: Retail
• Function:
  Law Enforcement / Security
• Salary: 300-500 monthly (Market estimated)
• Gender: Any
• Candidate Nationality:
  Any
• Job Type: Full-time

• Secure and clear designated areas, close entrances when required, and prevent unauthorized video recording.
• Direct individuals to safe exits and ensure elevators, escalators, and travellators are not used during emergencies.
• Provide assistance to elderly or disabled individuals during evacuations.
• Evacuate shops, toilets, and parking areas, ensuring fire exits are unlocked and all machinery is powered down.
• Guide emergency personnel to incident sites and coordinate with the control room to assist trapped individuals.
• Maintain accurate and timely communication with the control room and management, issuing evacuation orders only after confirmation.
• Ensure staff and customers gather at assembly points and restrict re-entry until officially approved.
• Conduct regular patrols of the mall, parking lots, and surrounding premises to detect risks and irregularities.
• Submit daily reports to the control room and uphold mall safety and service excellence.

• Minimum of 2 years of experience in safety, security, or asset protection roles.
• High school diploma or equivalent qualification.
• Strong communication skills in Arabic and English, both spoken and written.
• Flexible to work in shifts, including weekends and holidays.
• Ability to remain calm, professional, and responsive under pressure.

This role offers the opportunity to be a key contributor to Majid Al Futtaim's renowned retail operations in Oman. As a Retail Asset Officer, you will help safeguard visitors, staff, and assets, ensuring every customer enjoys a secure and enjoyable shopping experience.