Expert Transport Operations

As a Freight Forwarding Lead you will support our operations providing a vital role in ensuring compliance in the global shipment of cargo by air sea and land

• Strategic Carrier Selection:
  Collaborate with carriers freight forwarders and transport providers to select the most cost-effective and efficient shipping solutions for each shipment by assessing the dangerous goods capability
• Compliance and Safety:
  Ensure compliance with all relevant international regulations safety standards and company policies in all freight forwarding activities
• Customs Compliance:
  Ensure all shipments meet customs requirements including tariff classification duties and taxes and liaise with customs authorities as needed
• Operational Shipment Coordination:
  Coordinate and oversee the end-to-end logistics process for air sea and land shipments including booking cargo space arranging transport and managing documentation
• Documentation:
  Prepare and verify accurate shipping documentation including bills of lading packing lists commercial invoices and customs declarations ensuring compliance with international regulations including dangerous goods requirements Collaborating with customers to ensure any relevant regulatory documentation is provided with the shipping request Tracking the progress of shipments and assisting customers with any customs clearance issues Efficiently manage all BCO Cargo Owner Shipper Consignee relationships and requirements Coordinate the internal operation to ensure all bookings are arranged on time and in line with agreed KPI s
• Cargo Tracking:
  Monitor and track the progress of shipments in real-time proactively identifying and addressing potential delays or issues
• Reporting:
  Maintain accurate records of all shipments in the appropriate Freight forwarding software and generate reports for management and clients including shipment status delivery times and cost analysis
• Problem Resolution:
  Act quickly to resolve any operational challenges such as delays damages or regulatory issues and implement corrective measures to prevent reoccurrence
• People Customer Communication:
  Act as the primary point of contact for clients providing shipment updates addressing inquiries and resolving any operational issues promptly and professionally

• Minimum of 6 years of experience in freight forwarding operations
• Experience in logistics or shipment of dangerous goods in a Freight Forwarding environment

• Team player
• well organized
• flexible and adaptable
• Able to prioritize effectively working to tight deadlines in a busy team environment
• Diligent with a high attention to detail
• Strong organizational and multitasking skills
• Excellent communication and customer service skills
• Problem-solving abilities and the ability to work effectively under pressure
• Detail-oriented and committed to accuracy in documentation
• Proficient in Microsoft Office applications
• Familiarity with freight forwarding software and tools
• Customs Law
• Advanced Stakeholder Management
• Advanced Commercial Stakeholder Management
  - Advanced Customer Focus
• Intermediate Communication
• Advanced Operational excellence Knowledge
• Problem Solving
• Advanced Project Management
• Advanced Commercial Mindset
• Advanced Logistics Sector Knowledge
• Advanced Stakeholder Management
  - Advanced

Bachelors Degree or equivalent in a business or logistics-related field.