Director of Fraud Governance

Overview

The mission of Listerhill Credit Union is to be a financial cooperative focused on improving the lives, including financial health, in the community. In 1952, seven Reynolds Metals employees deposited $5 each with the idea of starting a credit union that was member-owned and member-focused. We serve multiple counties throughout northwest Alabama and south-central Tennessee with a full line of financial solutions.

We aspire to reach the highest standards for our core values:
Innovation, Excellence, Passion, Integrity, and Community.

Your efforts and ultimate successes should be measurable and recognizable as you strive daily within LCU’s vision: “to value people over profit, proactively seek improvement, work passionately, exceed expectations, and make our community a better place”. The Director of Fraud Governance is responsible for assisting the Chief Risk Strategist in the development of, implementation of, and maintaining of the Credit Union’s fraud programs.

• Develop, implement, and maintain a comprehensive fraud risk governance framework aligned with industry standards and regulatory requirements.
• Establish fraud-related policies, procedures, and minimum control standards.
• Ensure consistency in fraud risk management across all business units.
• Conduct ongoing assessments of fraud risk exposure and control effectiveness.
• Provide independent oversight of fraud operations and prevention strategies.
• Lead annual and ad-hoc enterprise fraud risk assessments.
• Identify emerging fraud threats and ensure mitigation strategies are in place.
• Evaluate new products, channels, and partnerships for fraud risk implications.
• Support or lead fraud governance committees, forums, or working groups.
• Ensure escalation of material fraud risks and incidents to appropriate stakeholders.
• Partner across the organization with other department leaders to strengthen fraud prevention and detection capabilities.
• Advise product and technology teams on embedding fraud risk considerations in system design.
• Act as a subject matter expert on fraud governance, regulatory expectations, and industry best practices.
• Support regulatory examinations and internal/external audits relating to fraud risk management.
• Ensure timely remediation of audit and regulatory findings.
• Balance fraud prevention with customer experience and business enablement.
• Perform other duties as assigned.

• Bachelor’s degree in Risk Management, Finance, Business Administration, or related field.
• 3+ years of experience in fraud risk management, governance, or related roles in financial services, fintech, e-commerce, or consulting.
• Strong understanding of fraud typologies, fraud operations, and regulatory expectations.
• Ability to analyze and resolve difficult and complex problems and situations.
• Experience developing governance frameworks, policies, and control programs.
• Excellent analytical, problem-solving, and risk assessment skills.
• Strong written and verbal communication skills.
• Professional certifications preferred (e.g., CFE, CAMS, CRMA, CIA).
• Demonstrates a strong balance of collaboration and independence—team-oriented with excellent relationship-building skills, while also self-motivated and capable of exercising sound judgment when working autonomously.
• Ability to effectively prioritize and execute multiple tasks.
• Must be able to maintain confidentiality over sensitive information.
• Commitment to LCU’s Mission Statement Core Values.
• Must successfully complete appropriate LCU assessments.

This Job Description is not a complete statement of all duties and responsibilities comprising this position.

Listerhill Credit Union is an equal opportunity employer and does not discriminate in employment decisions based on any factor protected by federal, state or local law.