Patient Coordinator

Patient Coordinator

Muskegon, MI | Full‑time (40 hrs/week) | $18–$20/hr

Position Summary

Our Patient Coordinators are the backbone of our clinics and directly impact the patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world‑class customer service. Responsibilities include greeting and checking‑in patients, scheduling appointments, answering phone calls, verifying insurance coverage, obtaining authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance.

Location
Michigan

Why Choose Ivy?

• Best Employer – Recognized by Modern Healthcare for excellence.
• Innovative Resources & Mentorship – abundant resources and robust mentorship.
• Professional Development – career advancement through training in administrative excellence and leadership.
• Exceeding Expectations – deliver best‑in‑class care and witness exceptional patient outcomes.
• Incentives Galore – full benefits package after first month, generous PTO, paid holidays, bonus opportunities.
• Exceptional Partnerships – collaborate with leaders like Hospital for Special Surgery (HSS).
• Empowering Values – teamwork, growth, serving others.

Position Qualifications

• 2+ years of administrative experience in a healthcare setting (preferred).
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Excellent time management and ability to multitask in a fast‑paced environment.
• Self‑motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude amid fluctuating workloads.
• Eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Equal Opportunity Employer Statement

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentives, differential pay, or other forms of compensation or benefits.