Regional Technology Specialist; Western Michigan - Johnson and Johnson MedTech, Electrophysiology

Regional Technology Specialist – Med Tech Electrophysiology (Western Michigan)

Johnson & Johnson Med Tech Electrophysiology is recruiting a Regional Technology Specialist to join our team in Western Michigan. Johnson & Johnson believes health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity.

Grand Rapids, Michigan;
Muskegon, Michigan, United States.

• Assessing and increasing the clinical competency development for the assigned workgroup's field organization, and assessing team members' clinical skills, identifying internal or external resources to fill training gaps and monitor/track improvement to a level of certification and beyond.
• Launching new technologies; having accountability for achieving geographically aligned business objectives. We will be a strategic partner to implement emerging education related to new technologies, organizational directives and to quantitatively improve our workgroup's level of clinical competence. The end result should be that electrophysiology personnel are recognized as best in industry for their commercial, technical and clinical competencies and that new technology is introduced flawlessly.
• Providing technical and clinical product support to electrophysiology (EP) physicians and laboratory staff for electrophysiology diagnostic and therapeutic catheters and systems to enable practitioners to perform advanced cardiac ablation procedures.
• Building and maintaining mutually beneficial relationships with physicians and EP laboratory staff to identify and foster interest in new products or product indications to grow and develop the company's product and technology utilization.
• Partnering with Territory Managers, Field Service Engineers and Field Management to ensure alignment and coordination of activities to meet business objectives.
• Working in coordination with the New Technology Manager and Global Education & Training team to accurately assess the clinical skills of assigned electrophysiology clinical team members and establish a prioritized clinical development plan leading to continual growth and business goal attainment.
• Facilitating the development of the assigned electrophysiology clinical team members to meet the requirements of the certification and ongoing clinical development process.
• Developing and executing a workgroup-wide certification plan that brings 100% of the group to the targeted level and accurately assesses the clinical skills of assigned per diem clinical support and manages them through the per diem certification process. Measuring and being accountable to quantifiable learning and growth in their assigned workgroup.
• Partnering with Sales and Service leaders to execute content for emerging and targeted areas of growth. Partnering with various stakeholders including Sales, Marketing and Global Education and Training to execute continual education of all sales and clinical field personnel.
• Providing expert clinical product and technical assistance and training to physicians and EP/IC Lab Staff on the effective use of electrophysiology systems and catheter equipment (e.g., The CARTO® System and all appropriate software modules) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals. Educating assigned customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service training.
  
  Sharing best practices to increase value for customers.
• Using and coaching aligned work groups on consultative selling techniques to identify potential sales opportunities within the account. Creating awareness of electrophysiology solutions and facilitating Territory Manager (TM) and Clinical Account Specialist (CAS) contact…