Sales & Service Technician II; Field Install & Repair; TERM

Sales & Service Technician II (Field Install & Repair) (TERM)

Job

Location:

860 Terrace Street, Muskegon, MI 49440

Union: IBEW 1106 - CBA 032

Hiring Manager:
Robert Shuler

# of Openings: 1

Wage Range: $20.57 - $36.12 per hour

NOTE:
This is a TERM position (6 months to 24 months)

Summary: Installs, maintains and/or repairs network facilities and associated apparatus from the station equipment to the line card. Performs other related duties.

General Duties:

• Driving:
  Frequent
• Travel:
  Moderate
• Install and maintain inside wire for residential/business broadband (HSI/Video) service
• Install an array of networking equipment, including Fiber to the House, ONT, Wireless routers, Modems, and Gateways
• Install all wiring and equipment required for broadband continuity, digital subscriber carriers, and associated broadband equipment such as DSLAMS (Digital Subscriber Line Access Multiplier), Residential Gateways, and HSI (High-Speed Interface), and business class routers
• Perform all types of cable construction and maintenance work associated with all network facilities; including repairs on conduit and manholes, cross-connections to switching equipment, removing and replacing line cards in central office/pair gain units
• Read and understand service orders and trouble tickets, outside plant drawings, circuit diagrams, and electrical schematics
• Perform maintenance repair and preventable maintenance on buried, aerial, and underground cable/fiber using various plant elements
• Perform aerial work that requires work to be performed from pole climbing, ladder, and bucket trucks
• Place aerial and buried plant and service drops
• Navigate web, set up Business/Residential computers, and demonstrate to customers
• Support and actively participate in the promotion of Company products and services
• Adapt to changes in the business, including advances in technology and new skills and procedures
• Aide/assist other departments and contractors as required; be self‑motivated; mentor co‑workers; follow through on assignments in a timely manner

Qualifications:

• High School Diploma or equivalent
• Experience in telecommunications installation and maintenance
• Basic keyboard and software skills
• Must complete pole climbing certification; cannot exceed 275 lbs; fully clothed and with proper footwear
• Must complete company‑provided training and demonstrate ability to complete full installs
• Ability to work independently and desire to work 'face‑to‑face' with customers
• Ability to work outdoors in adverse weather conditions and in isolated or confined spaces
• Valid driver’s license and satisfactory driving record; CDL preferred
• Available for flexible scheduling, holidays, after‑hours and call‑outs
• Tests:
  Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy

Physical Requirements:

• Climb poles and ladders; frequent lifting up to 75 lbs; push, reach, bend and stoop; manual dexterity; good balance; ability to sit or stand for long periods and good color vision

Tools and Equipment Used:

• Cable Locator
• Hand Tools
• Hand‑Held Terminal
• Various Test Equipment
• 4 Tel Test System
• Laptop Computer
• Splicing Equipment
• Fiber Optic Testing Equipment

IMPORTANT:
Additional Information:

• You are being hired with the express understanding that your employment will terminate within a 6‑24 month timeframe
• You will remain in the same occupation into which you have been hired for the duration of your term of employment
• You will receive all the benefits to which regular ('permanent') employees are entitled, except for any contractual layoff or termination allowance
• Before the Company hires a regular full‑time employee to fill a vacancy, the Company will give first preference to any qualified term employee who is performing at a satisfactory level in the job title, work group, and geographic location in which the vacancy exists

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any visas.

Connecting communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve. If your background and experiences are aligned with our passion to improve digital access across America, we encourage you to apply and help us achieve our mission to #Build Gigabit America .

Frontier Communications is an affirmative action and equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.