Call Center Operations Lead

A leading staffing and solutions company seeks a Call Center Supervisor in Muskogee, OK. In this role, you will oversee customer service staff, ensuring adherence to Service Level Agreements. This includes training agents, monitoring interactions, and providing performance feedback. Candidates should have an Associate's degree and experience in a call center environment. Strong communication and organizational skills are essential. Join a team focused on delivering exceptional customer service with opportunities for personal development.
This is a genuine position to take on the Call Center Operations Lead role at Dunhill Professional Search & Government Solutions. Join us at Dunhill Professional Search & Government Solutions as our next Call Center Operations Lead in Muskogee, OK, United States. We are currently recruiting a Call Center Operations Lead for our team in Muskogee, OK, United States.