Group Sales Manager – Market; Midwest

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"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

Global Sales and Marketing Offices Oklahoma City Sales Office United States

Department Head/Manager

Full-time

Yearly US Dollar (USD) pay basis

Alila Mayakoba and Park Hyatt Cabo del Sol seek a strategic, commercially driven Group Sales Manager based remotely in the USA with deep expertise in the incentive market. This is a shared position responsible for developing group incentive business for both luxury resorts. The manager will grow each property’s share of the market by developing new accounts, deepening relationships, and converting programs currently placed with competing resorts and destinations.

Success requires a sophisticated understanding of incentive houses, third-party meeting and incentive companies, corporate reward programs, client qualification cycles, and the operational details that make high-value incentive programs successful. The role will represent both resorts with clarity, matching each client’s objectives and program design to the property best suited to deliver them.

This position represents two distinct properties in different parts of Mexico. On the country’s eastern coast, Alila Mayakoba is a Riviera Maya retreat shaped by nature, wellbeing, and living Mayan traditions. On Mexico’s western coast, Park Hyatt Cabo del Sol is a coastal sanctuary in Los Cabos that reflects the desert, sea, and heritage of Baja California Sur. The manager will build demand for each resort on its own strengths while presenting the combined portfolio when a client’s needs make both relevant.

The seller will build a focused territory strategy across major Midwest business centers, including Chicago, Minneapolis–St. Paul, Detroit, Columbus, Cleveland, Cincinnati, Indianapolis, Milwaukee, St. Louis, Kansas City, and other priority markets identified through account potential. The territory includes corporate incentive buyers, incentive travel agencies, DMC and event partners, meeting and procurement professionals, and high-value accounts in industries such as financial services, insurance, pharmaceuticals, healthcare, automotive, manufacturing, technology, and professional services.

Own the Midwest incentive strategy for both resorts:
Create and execute annual and quarterly plans to grow incentive room nights, total group revenue, ADR, banquet and catering revenue, ancillary spend, and profit contribution at each property.

Build an incentive-market account map:
Identify influential incentive houses, third-party planners, corporate reward-program owners, procurement contacts, national accounts, and referral partners. Map decision-makers, influencers, program calendars, historical destinations, incumbent resorts, and upcoming qualification periods, then identify the right property or portfolio approach for each opportunity.

Shift share from competing destinations:
Win programs currently using competing resorts in Mexico, the Caribbean, Florida, Arizona, California, and other incentive destinations. Understand the client’s current program, satisfaction gaps, budget, qualifying period, business objectives, participant profile, and switching barriers, then create a conversion strategy tailored to Alila Mayakoba, Park Hyatt Cabo del Sol, or both.

Create demand before the RFP:
Generate early-stage opportunity by engaging buyers during program design, destination research, budget planning, and qualification-calendar development. Build relationships before a formal RFP is…