Fee & Revenue License Representative

JOB DESCRIPTION

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

The purpose of this position is to perform on site review and field work to ensure businesses operating in the City of Myrtle Beach are licensed and taxed in accordance with City laws and ordinances.

• Conducts inspections of businesses, constructions sites, festivals and events, and other entities to ensure proper licensure and taxation; patrols City in an assigned area; investigates, researches, and identifies businesses or other entities requiring business licensing and/or hospitality taxation; advises business owners of violations and actions needed to correct deviations; issues citations and/or requests court summons from the police department for violations as needed;
  
  attends court proceedings, as needed; maintains related documentation, including photographs; verifies compliance by utilizing water accounts, purchasing listings, and check registers; uses various websites and GIS to identify property identification numbers, unpermitted jobs, and new businesses Prior law enforcement experience is preferred.
• Prepares renewal and delinquent notices for mailing; classifies businesses in accordance with NAICS; maintains records of all communications sent to business owners; records amount due; updates database to include renewals and fees received; updates and maintains databases and associated documentation; issues appropriate decals; follows up on returned mail; verifies information on contractor rosters and special event participant lists.
• Receives moneys in payment of business licenses and hospitality fees; collects and receives fees, fines, or other fees; calculates appropriate fees, records transactions, and issues receipts;checks information for accuracy; posts and amends payments in computer database; balances cash; prepares/updates daily administrative reports of fees collected and licenses issued; submits reports to appropriate personnel; verifies posting report of prior day’s transactions and files report appropriately.
• Performs customer service functions; provides information/assistance regarding business licensing, hospitality fees, FOIA requests, procedures, documentation, fees, or other issues; distributes forms and documentation; responds to routine questions or complaints; researches problems/complaints and initiates problem resolution.
• Assists with the processing of business license applications; prepares applications for mailing and processing; reviews completed applications for accuracy; verifies proper certifications; accepts other documents associated with license processing; prepares, issues, and prints licenses for approved applications; files, scans, and indexes all documentation and payments; enters information into computer database; receives and records documentation; reviews, verifies, records, mails, and files required information.
• Enters information into department databases; updates database information; creates new spreadsheets/files; purges old data as appropriate; makes copies and distributes to appropriate parties; maintains copies in department manual files.
• Maintains departmental file system: compiles documentation; prepares and sets up files, sorts/organizes documents, and files documents in designated order; retrieves/replaces files; shreds/destroys confidential or obsolete documents; conducts records maintenance activities in compliance with guidelines governing record retention.
• Performs other clerical tasks, such as sending and receiving faxes, making copies, typing correspondence, sorting, organizing, opening, and/or distributing incoming mail, processing outgoing mail,
• Prepares or completes various forms, reports, correspondence, business license applications, hospitality forms, cashier’s report, logs, property tax abatements, spreadsheets, or other documents.
• Receives various forms,…