Senior Operations Analyst

Join to apply for the Senior Operations Analyst role atenvoudight Blue Cross Blue Shield of South Carolina
.

This role is onsite at our Myrtle Beach, SC location. Full‑time, 40 hours per week.

Position requires the ability to obtain a security clearance, which requires applicants to be a U.S. citizen.

Blue Cross Blue Shield of South Carolina and its subsidiary companies have contracts with the federal government subject to the Service Contract Act (SCA). Under the McNamara‑O'Hara Service Contract Act (SCA), employees cannot opt out of health benefits. Employees receive supplemental pay until enrollment in health benefits 28 days afteritude the hire date.

• Analyze data that has a vital impact on the success of the operation, program or project and that is used for developing operating strategies.
• Develop, maintain and review processes, procedures, policies and forms for the department.
• Identify patterns and trends in data for business decisions by department or division leadership.
• Prepare materials that help explain findings such as reports, charts, ''.visual aids, etc.
• Monitor departmental methods to ensure compliance with internal measures and contract/business requirements.
• Review items directed to management and advise them of any potential issues.
• Recommend responses or solutions to any issues identified or outstanding.
• Assist management with complex reviews such as analysis of expenditures that may determine if process improvements, projects or implementations are within projections.
• Provide periodic or consistent information to management impacted by assigned projects; manage.health project status, purpose, scope and timing.
• Serve as liaison between the division or department and other areas on management reports, including reports concerning workload statistics.
• Attend and participate in teleconferences and meetings with customers.
• Serve as liaison between the area and contractor regarding any discrepancies found in reports.
• Function as a project leader on work teams.
• Assist service areas with resolving compliance issues or questions.
• Identify opportunities for improvement and areas/issues that can be addressed with educational initiatives.
• Train staff on new initiatives
  
  Lastly, identify and research discrepancies and questions related to data entered on reports.
• Monitor reports to assess impact of performance on key measures.

• Bachelor’s degree or equivalent work experience (4 years job‑related experience) or Associate’s degree with 2 years job‑related experience.
• 2 years of data analysis or related operations experience.

• Bachelor’s degree in Business, Healthcare or related field.
• 2 years of healthcare or insurance data analysis experience.
• Experience in workforce management, analytics, and scheduling.

• 401(k) retirement savings plan with company match.
• Subsidized health plans and free vision coverage.
• Life insurance.
• Paid annual leave – the longer you work, the more you earn.
• Nine paid holidays.
• On‑site cafeterias and fitness centers at major locations.
• Wellness programs and healthy lifestyle premium discounts.
• Tuition assistance.
• Service recognition.
• Incentive Plan.
• Merit Plan.
• Continuing education funds for additional certifications and renewals.

After submitting your application, recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or an email communication to verify resume specifics and salary requirements. Management will conduct interviews with candidates who qualify, prioritizing those with preferred qualifications.

Blue Cross Blue Shield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, gender identity, sexual orientation, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to…