FCMB Claims Customer Service Advocate II

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* ** Government Clearance**:
This position requires the ability to obtain a security clearance, which requires applicants to be a U.S. Citizen.
* ** SCA Benefit Requirements**:
Blue Cross Blue Shield of South Carolina and its subsidiary companies have contracts with the federal government subject to the Service Contract Act (SCA).
** Under the McNamara-O'Hara Service Contract Act (SCA), employees cannot opt out of health benefits. Employees will receive supplemental pay until they are enrolled in health benefits 28 days after the hire date.
*** High School Diploma or equivalent
* One year of experience in a claims/appeals processing, customer service, or other related support area
** OR
* * Bachelor's Degree in lieu of work experience
* Good verbal and written communication skills
* Strong customer service skills
* Good spelling, punctuation, and grammar skills
* Basic business math proficiency
* Ability to handle confidential or sensitive information with discretion
* Microsoft Office
* 401(k) retirement savings plan with company match.
* Subsidized health plans and free vision coverage.
* Life insurance.
* Paid annual leave – the longer you work here, the more you earn.
* Nine paid holidays.
* On-site cafeterias and fitness centers in major locations.
* Wellness programs and healthy lifestyle premium discount.
* Tuition assistance.
* Service recognition.
* Incentive Plan.
* Merit Plan.
* Continuing education funds for additional certifications and certification renewal.
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