Assistant Manager, Retail & Production

Overview

Assistant Manager, Retail & Production at Krispy Kreme. You will work in partnership with the General Manager to create a WOW experience for customers, support shop operations, foster teamwork, develop staff, and help meet shop goals. The long-term objective is to develop skills toward a General Manager role at Krispy Kreme.

• Manage and build a team of customer-focused employees through coaching, measurement, and fostering teamwork.
• Assist General Manager in recruiting, hiring, training, onboarding, and dispute resolution of team members.
• Maintain knowledge of products and current promotions.
• Assist with in-shop accounting functions, including cash handling, completing corporate financial and operational reporting, counting and depositing revenues, and managing inventory control.
• Ensure equipment and resources are operational for team use, including production equipment, POS system, retail equipment, drive-thru, and processing equipment.
• Maintain a high level of shop sanitation and cleanliness.
• Provide exceptional customer service to guests by nurturing an inclusive culture where everyone is welcomed and valued.

• High school diploma or equivalent.
• Five (5) years of experience in a job involving food service or the retail industry.
• At least 2 years of management experience.
• Must be 21 years of age or over.
• Valid driver’s license.
• Effective communication skills, both written and verbal.
• Travel requirements: 0-10%.
• Must be authorized to work in the US without sponsorship.

• Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• Shop environment with fluctuating temperatures and noise levels; exposure to allergens (including nuts); non-air-conditioned production areas; production and processing noises.
• Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

• Weekly pay
• Career opportunities - we are growing
• Comprehensive benefits (medical, vision, dental)
• Employee discount program
• 401K plan
• PTO
• Company events
• Education reimbursement
• Adoption assistance
• Life insurance
• FSA/HSA plans
• Pet insurance

Krispy Kreme is an Equal Opportunity Employer. We value diverse ingredients of ethnicity, national origin, race, age, sex, gender, sexual orientation, disability, religion, and gender identity. We encourage everyone to bring their bold authentic selves to work.

Headquartered in Charlotte, NC, Krispy Kreme operates in more than 35 countries with a growing ecommerce and delivery business. For more information, visit