Manager, Area Loss Prevention

Ross is always looking for qualified talent for our Area Loss Prevention Manager roles across the Nation, to express your interest please apply to this Evergreen Requisition. An Evergreen Requisition is an advertisement for positions that Ross Stores hires for throughout the year. It is a way for Ross Stores to build a database of qualified, interested individuals for a particular job function so that when there is a need to fill that type of role, the hiring process will be faster.

By applying to an Evergreen Requisition, you are expressing your interest for a particular job function.

The Area Loss Prevention Manager (ALPM) is responsible for protecting the assets of Ross Stores, Inc. while achieving shortage and safety goals for assigned stores/district(s)/area. This is done by managing, promoting, and directing all Loss Prevention initiatives and programs within the assigned group of stores and by developing and maintaining strong partnerships at the store, district, and zone levels. Through effective Operations and Human Resources partnerships, the ALPM implements company-driven shortage and safety solutions while providing regular direction and leadership to minimize operational shortage, mitigate theft and fraud, and maintain safe and secure environments for Ross associates and customers.

At times, the ALPM will also work with other cross-functional groups to ensure integrated solutions positively impact shortage control and accident reduction initiatives. In partnership with Store Managers, ALPMs share supervisory responsibility for store-based Loss Prevention associates (Store Protection Specialists or SPS) and are involved in the ongoing hiring, training, development, and performance management of this team. Periodically, ALPMs may need to support the response to, recovery from, and future prevention of serious incidents within assigned market.

• Achieve shortage reduction goals for assigned stores/district(s)/area.
• Understand and respond to shortage processes (i.e. CNS, MOS, Front-End Operations, MPT, etc.) and analytics.
• Identify shortage risks through regular review of indicator reports; partner with stores to develop action plans to address/minimize operational shortage.
• Ensure all Loss Prevention shortage audits are conducted consistently and objectively, with a focus on continuous improvement through partnership and training.
• Coach, train, and influence store leadership and associates on best practice execution to minimize operational shortage.
• Promote shortage awareness through store programs (i.e. Shortage Highway) and ensure current Loss Prevention Awareness Center is visible to associates.
• Support assigned stores/district(s)/area during annual (and/or semi-annual) inventory process.
• Strictly adhere to all budget guidelines established in stores/district(s)/area.

• Aggressively identify, investigate, and resolve all internal and external theft and fraud, striving to minimize the impact of loss to the company and address new types of theft and fraud.
• Maximize utilization of all available merchandise protection tools and resources (including EAS, domes, alarm equipment, fitting room controls, shortage highway, etc.) to address loss in stores and throughout the company.
• Ensure consistent execution of all deterrence resources/tools to proactively combat external loss.
• Leverage exception and store reporting systems to identify theft activity (including cash shortage) in assigned stores.
• Drive resolution and case closure on all internal and external investigations, including timely follow up on internal leads from the corporate Investigative Analyst team or the Alertline process and external…