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Director of University Undergraduate Academic Advising - Student Academic Success

Listing for: Stephen F. Austin State University
Apprenticeship/Internship position Listed on 2026-11-08
Job specializations:
  • Education / Teaching
    Education Administration, Professional Development, University Professor, Academic
  • Management
    Education Administration, Professional Development
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR

Job Description & How to Apply Below

JOB DESCRIPTION

This is a managerial position responsible for providing leadership,administration, and strategic direction for university undergraduate academic advising. Responsible for overseeing professional advising personnel and establishing consistent advising policies, training, assessment, service standards, and operational practices. Works under limited supervision, with considerable latitude for the use of initiative and independentjudgment. Reports to the Associate Provost for Student Academic Success.

QUALIFICATIONS

Master’s degree in student affairs, counseling, academic advising,educational leadership or a related field is required. Terminal degree in student affairs, counseling, educational leadership, or arelated field is preferred.

Five years of progressively responsible leadership in professional academic advising, including the management and evaluation of advising operations and personnel; use and implementation ofstudent information systems, degree-audit platforms, and other advising technologies; and development and application of policies,procedures, and training activities, is required. Supervisory experience is required. Experience leading a university-wide orlarge-scale academic advising operation and utilizing advising and student-success technologies is preferred. Professional develop mentor certification related to academic advising, student success,leadership, supervision, assessment, or higher education administration is preferred.

ESSENTIAL

JOB FUNCTIONS
  • Provides strategic leadership and administrative oversight for university-wide academic advising operations, including the development and implementation of advising goals, service standards, procedures, and practices that support institutional priorities and student success initiatives.
  • Directs and manages professional academic advising staff,including recruiting, hiring, onboarding, supervising, coaching,performance management, distribution, and professional development to ensure effective service delivery and operational continuity.
  • Develops, implements, and maintains comprehensive academic advisor training and professional development programs to ensure advising staff remain current on academic requirements,institutional policies, student-success resources, academic advising best practices, and applicable technologies.
  • Leads university-wide initiatives that promote student persistence, retention, academic progress, and degree completion,collaborating with academic and student-support partners to develop proactive outreach, intervention, transition, and academic recovery strategies.
  • Develops, implements, and evaluates academic advising policies,procedures, and service standards, ensuring consistent advising practices while supporting compliance with university regulations,academic requirements, and accreditation expectations.
  • Serves as the primary university resource for complex academic advising issues and policy interpretation, coordinating with leadership and campus partners to resolve academic advising concerns, facilitating exceptions processes, and ensuring consistent application of institutional policies.
  • Cultivates collaborative relationships with academic and administrative stakeholders, including deans, directors/department chairs, faculty, and student-support offices, to strengthen academic advising effectiveness and support institutional strategic goals.
  • Represents university undergraduate academic advising on institutional committees, task forces, planning groups, and strategic initiatives, providing expertise and recommendations related to student success and academic support services.
  • Establishes and monitors assessment measures for academic advising effectiveness, service delivery, academic advisor performance, student engagement…
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