Retail Manager of Operations

Apply for the Retail Manager of Operations role at Valley Wide Cooperative
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The position of a Retail Operations Manager is of great significance to Valley Wide Cooperative. A person in this position is responsible for managing store operations processes for specific area(s) of responsibility and managing projects focused on process improvements that support the needs of the stores/field. The role provides input and resources, partnering with the Retail Team and others to drive major process improvement initiatives for Valley Wide Cooperative.

• Analyze the fundamental components of problems and communicate the correct course of action to the team and the resolution to the field.
• Develop and implement changes that improve overall store operations processes that are likely to add value to the stores’ bottom line.
• Manage/drive core store operations projects and/or process improvements.
• Manage day-to-day processes related to the areas of responsibility.
• Create and maintain project work plans.
• Manage issues and roadblocks that arise related to the area of responsibility.
• Respond proactively to unanticipated store needs arising from a variety of inputs.
• Manage action steps necessary for successful execution of both strategic projects/initiatives and process improvement.
• Communicate effectively and build strong, effective partnerships with the field/stores and throughout Valley Wide Cooperative.
• Prepare and deliver high-level insights and recommendations based on multiple analyses of industry/business, competitive landscape, and consumer data for the area of expertise.
• Provide guidance and training specific to the area of expertise.
• Assist in collaborating findings from data and making verbal/written recommendations.
• Demonstrate proficiency/understanding of specific processes.
• Maintain knowledge base regarding specific operations and processes within store operations.
• Responsible for appropriate selection, terminations, performance appraisal and professional development of the support team.
• Once given general assignments, often determine priorities and define what should be done and how to do it.
• Perform other duties as assigned.

• Bachelor’s degree in Business or a related field preferred, or equivalent experience.
• Strong communication skills; ability to communicate in an appropriate, professional manner with managers, supervisors, employees, customers, vendors, and the public.
• Ability to make appropriate decisions and execute them according to policy.
• Ability to interpret, understand, and comply with complex statutes, ordinances, regulations, standards, and laws.
• Maintain appropriate and expected levels of customer service.
• Ability to determine order of need and task priority based on level of importance.
• Managerial focus in all interactions and exhibit strong critical thinking/problem‑solving skills.
• Exhibit a professional and positive image.