Customer Service

Position: Full-Time Customer Service Role
Become a Senior Customer Assistance Representative with Enterprise in Nanaimo, BC. Deliver excellent customer service while managing rentals in a full-time capacity, with training and growth opportunities available.

This role requires you to interact with customers, handling inquiries for reservations and providing assistance both in-person and via phone. Your daily tasks will encompass processing returns and ensuring vehicle readiness, alongside various administrative functions that support branch operations.

Key Responsibilities:

• Take and manage incoming customer calls

• Greet and assist customers with rentals

• Process vehicle returns and check-ins efficiently

• Market additional services and upgrade options

• Conduct administrative and billing support tasks

Requirements:

• Minimum of 1 year in customer service or sales sectors

• High school diploma, some college is a plus

• Must hold a valid British Columbia Full Class 5 driver's license

• No recent convictions related to driving

• Must be eligible to work in Canada

Leverage your skills in customer service while thriving at Enterprise in Nanaimo.
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