Member Service Representative

Position: Member Service Representative - Coastal Community Credit Union
Embrace a full-time role as a Member Service Representative at Coastal Community Credit Union. Provide exemplary service while processing member transactions and enhancing financial relationships.

In this on-site, temporary role, you will engage directly with members as you process financial and non-financial transactions. Your sales expertise will help introduce new products and services while addressing member inquiries effectively. This position offers scheduled hours and may include a premium for evening shifts.

Key Responsibilities:

• Process various transactions for members accurately

• Provide sales and service information on products

• Answer telephone inquiries promptly and professionally

• Manage access to safety deposit boxes

• Complete end-of-day processing and balancing tasks

Requirements:

• Secondary school diploma with emphasis in academics

• 1 year post-secondary education is required

• Up to 1 year of sales and service experience

• Keyboarding speed of 40 wpm or more

• Excellent communication and listening skills

Become the vital connection for members at Coastal Community Credit Union and contribute to improved financial health.
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