Member Service Representative

Position: Member Service Representative at Coastal Community
Enhance financial health locally with Coastal Community Credit Union as a Member Service Representative. Deliver exceptional sales and service expertise while processing vital member transactions.

This permanent role involves direct supervision where you will perform various financial and non-financial transactions. Essential skills include effective communication, multitasking, and proficiency in Windows applications. Your ability to provide knowledgeable insights on products will foster member relationships and strengthen the community’s financial well-being.

Key Responsibilities:

• Process a variety of member transactions accurately

• Inform members about new or changed products/services

• Address inquiries over the phone professionally

• Provide access for members into safety deposit boxes

• Complete end-of-day processing and balancing in time

Requirements:

• Secondary school diploma with academic focus

• 1 year of post-secondary education

• Up to 1 year in a sales or service role

• 40 wpm keyboarding skills required

• Excellent communication and effective listening abilities

Leverage your problem-solving skills and commitment to member service to join Coastal Community Credit Union.
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