Dispatcher Customer Service

Take the lead in logistics with our Dispatcher and Customer Service role in Nanaimo, BC. This hands-on position manages transportation logistics, oversees daily operations, and ensures excellent customer communication.

Join our fast-paced 3PL operations as a Dispatcher/Customer Service professional. With a focus on managing deliveries, incoming freight, and customer interactions, you will be pivotal in our daily logistics. You will prepare paperwork, check incoming freight, and maintain friendly communication with both customers and head office.

Key Responsibilities:

• Dispatch freight for deliveries in Nanaimo

• Create BOLs and necessary documentation

• Coordinate closely with the Richmond Head Office

• Inspect incoming freight for shortages or damages

• Receive items into the warehouse

Requirements:

• 1+ years experience in an office environment

• Strong leadership and communication skills

• Proven ability to manage changing priorities

• Proficient in Microsoft programs

• Minimum typing speed of 50 wpm

Become an essential part of our logistics team, focusing on customer service and operational excellence.
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