Part-Time Customer Service Agent

Join Harbour Air as a part-time Customer Service Agent in Nanaimo and provide top-level assistance. Enjoy competitive pay and exclusive travel perks while focusing on customer satisfaction.

This role involves being the first contact for customers, handling inquiries, reservations, and check-ins. You will work within a team dedicated to maintaining safety and delivering friendly, efficient service. Flexibility in scheduling is essential while you support various ground operations.

Key Responsibilities:

• Assist guests and address questions or concerns

• Process flight reservations, payments, and check-ins

• Perform boarding tasks and ensure passenger readiness

• Conduct weight and balance checks for flights

• Engage with team members to uphold safety standards

Requirements:

• Strong commitment to superior customer service

• Demonstrated ability to work well in a team

• Knowledge of Windows-based systems

• Must lift baggage weighing up to 23kg

• Willingness to work varied schedules, including weekends

Bring your dedication to customer service to Harbour Air and thrive in a vibrant team atmosphere.
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