Sr. Customer Assistance Representative

Elevate your customer service career with Enterprise Mobility as a Senior Customer Assistance Representative in Nanaimo, BC. This full-time position focuses on high-level customer interactions and administrative support.

In this Senior Customer Assistance Representative role, you will provide exceptional service to internal and external customers at the branch. With hands-on training, you'll engage directly with renters, manage inquiries, and ensure smooth vehicle processing. Experience the chance to build your skills while supporting a leading mobility solutions provider.

Key Responsibilities:

• Assist customers with reservations and rental needs

• Manage incoming and outgoing customer calls

• Process vehicle returns and perform checks

• Clean vehicle interiors and exteriors as needed

• Handle administrative and basic accounting tasks

Requirements:

• High school diploma; some college preferred

• Minimum 1 year in customer service or sales

• Valid British Columbia Class 5 drivers license

• No drug or alcohol-related driving convictions

• Authorized to work in Canada

Become a key player in enhancing customer satisfaction at Enterprise Mobility in Nanaimo.
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