Ready to step into the action? At Casino Nanaimo
, our Dealer Training Program gives you everything you need to launch a rewarding career in Table Games. You’ll receive structured instruction, hands‑on coaching from experienced leaders, and the opportunity to build your skills in a supportive, high‑energy environment. If you enjoy connecting with people, thrive under pressure, and love learning something new every day, this is your chance to shine.
Our program is a comprehensive, immersive learning experience designed to prepare you for success as a certified Card Dealer. You’ll learn the fundamentals of Blackjack, game procedures, guest engagement, and table management in a fast‑paced, high‑energy setting. No prior dealing experience is required — just strong attention to detail, great energy, and a passion for delivering exceptional guest service.
This is a mandatory 10‑Day Training Course.
All scheduled dates and times must be attended to successfully complete the program and be eligible for hire as a Card Dealer.
- Week 1:
August 4 to August 7 from 11:00am to 7:00pm - Week 2:
August 10 to August 14 from 11:00am to 7:00pm
- Deals card games — learns and applies correct dealing procedures as taught in the training program
- Maintains table security — protects the integrity of the game, chips, and float
- Controls order of play — manages betting, closes wagers at the appropriate time, and follows all game rules
- Escalates disputes — refers irregularities, guest concerns, or suspicious activity to the Manager
- Verifies chip transactions — confirms refills, credits, and table chip movements
- Maintains workstation cleanliness — keeps the table and pit area tidy and organized
- Communicates effectively — collaborates with operational departments to support smooth table operations
- Builds guest relationships — engages guests professionally to enhance their gaming experience
- Ensures regulatory compliance — follows licensing laws, health and safety standards, and all statutory regulations
- Performs other duties as assigned or directed
- Minimum 1 year customer service experience
- Exceptional communication and presentation skills
- Flexible availability — will require evenings, weekends, and overnights
- Serving It Right certification
- Ability to obtain a Gaming License
- Second language an asset
The work environment for this role includes standing for long periods of time and working non‑traditional hours
, including regular weekend shifts
, evenings, and holidays. Weekends are our busiest and most dynamic time, offering the opportunity to be at the center of the action during peak guest traffic, contribute to a high‑energy gaming atmosphere, and deliver exceptional service when the casino is at its most vibrant. This role is ideal for individuals who thrive in a fast‑paced environment and enjoy being part of the excitement on the gaming floor.
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