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Job Description & How to Apply Below
Reporting to the Regional General Manager, the Director will ensure operational excellence across all casino departments. This position entails managing budgets, monitoring key performance indicators, and implementing strategies to improve efficiency. A strong focus on guest satisfaction, team member development, and fostering positive labour-management relationships is essential.
Key Responsibilities:
• Lead site operations to meet corporate strategy
• Develop and manage financial performance and budgets
• Monitor key performance indicators and implement improvements
• Drive business growth and enhance guest satisfaction
• Execute marketing initiatives to improve performance
Requirements:
• Leadership experience in gaming or comparable service environments
• Strong financial acumen in budgeting and P&L management
• Proven ability to lead and develop management teams
• Excellent communication and stakeholder management skills
• Ability to maintain compliance with gaming regulations
Oversee operations and enhance guest satisfaction while fostering a positive workplace culture at Casino Nanaimo.
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