Community Safety Officers

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Department: Public Safety

Competition Number: 26-23

The City of Nanaimo is seeking permanent full-time Community Safety Officers. Reporting to the Senior Community Safety Officer, the incumbent investigates complaints from the public, City departments, Council and other government agencies with respect to alleged infractions of the City’s regulatory bylaws and undertakes appropriate action to gain compliance by negotiation, Council or Court actions. This position focuses on providing municipal supports and responses to the community and vulnerable citizens on issues including public disorder, homelessness, addictions and mental health challenges.

The Community Safety Officer will conduct highly visible day and nighttime patrols, including bike patrols, throughout the community with emphasis in the downtown area, involving extensive contact and liaison with the business community, first responders, public safety, service organizations and unsheltered citizens.

Applicants must have completed Grade 12 and Bylaw Compliance, Enforcement and Investigative Skills 1 and 2 from the Justice Institute of BC, as well as a minimum 2 years’ experience enforcing municipal bylaws, working in crisis response and homeless outreach or working directly with the vulnerable and unsheltered population in a municipal setting. A valid Work Safe BC Intermediate First Aid certification is required.

An equivalent combination of education and experience may be considered. Applicants must possess a valid Class 5 BC Driver’s Licence.

This is a CUPE bargaining unit position based on a 40‑hour work week, and subject to Article 1(d) - Probationary Period as set out in the Union Collective Agreement. The hourly wage is $42.34, increasing to $44.57 after 60 working days (Jan 2025 Rates). The position follows a rotating schedule of four days on and three days off with 10‑hour shifts.

The operation runs from 6:00 a.m. to 6:00 a.m., Sunday through Saturday. Shortlisted applicants may be required to undergo a criminal record check and/or a verification of their education credentials.