Patient Care Coordinator

Position: Patient Care Coordinator at Resolve Sleep Health
Become a Patient Care Coordinator at Resolve Sleep Health in Nanaimo, BC, and help patients on their journey to better sleep. Be the first point of contact, delivering high-quality, friendly service.

In this important role, you'll support our clinical team and maintain the clinic's operational flow. Your responsibilities include welcoming patients, coordinating appointments, managing insurance claims, and educating them on sleep therapy options. Your dedication to exceptional service and teamwork will create a positive atmosphere for all patients who visit.

Key Responsibilities:

• Greet patients and assist them throughout their care

• Coordinate appointments and manage referrals

• Educate about sleep therapy assessments and equipment

• Process payments and insurance claims diligently

• Maintain a clean and organized clinic space

Requirements:

• Passion for serving people with excellent service skills

• Experience in healthcare, administration, or customer service

• Detail-oriented and thrives in a busy environment

• Proficient with digital documentation and EMR systems

• Knowledge of additional languages is advantageous

Help patients achieve better health while enhancing their experience at Resolve Sleep Health in Nanaimo.
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