Patient Services Specialist

Position: Full-Time Patient Services Specialist Role
Join FYidoctors in Nanaimo as a Patient Services Specialist and deliver exceptional service in a full-time capacity. Your efforts will directly enhance patient experiences and clinic efficiency.

This role involves greeting patients, coordinating eye care appointments, and managing eyewear. Successful candidates will have a knack for technology, retail experience, and superior communication skills, thriving in a collaborative environment. Your contributions will support a patient-first approach in a bustling clinic setting.

Key Responsibilities:

• Manage patient check-in, check-out, and overall interaction

• Conduct pre-testing for comprehensive eye assessments

• Schedule appointments and prepare prescriptions correctly

• Assist with eyewear management, including repairs

• Provide top-notch customer service

Requirements:

• Retail experience is a benefit

• Comfortable with technology and MS Office

• Outstanding communication skills

• Collaborative team player with adaptability

• Capable of handling various tasks promptly

Make a meaningful impact at FYidoctors, supporting patient care and experiencing rewarding growth.
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