Human Resources Business Partner

Human Resources Business Partner

Location: Nanaimo, BC

Type: Full-time, On-site

Reports To: Integrator / Executive Leadership

Real Estate Webmasters has been a trusted technology partner serving the real estate industry for over 20 years. We are a stable, people‑first organization with a long‑tenured team and a high‑trust culture.

We run on the Entrepreneurial Operating System (EOS®) to drive clarity, accountability, and disciplined execution across our business.

Every team member at Real Estate Webmasters is evaluated on and expected to live our Core Values daily:

• Innovation: Innovation is at the heart of REW—it applies to building software, improving processes, and making work easier. We are curious enough to learn, creative enough to imagine better ways, and driven to create real value rather than just chasing trends.

• Customer Success: We focus on understanding what success looks like for others—both external clients and internal team members—and helping them achieve it. By sharing knowledge, earning trust, and bringing a service mindset to every working relationship, we ensure the whole team succeeds together.

• Always Be Awesome: It’s not about perfection; it’s about intentionally choosing how you show up and bringing your best version every day. We default to positivity, kindness, and accountability, striving to be someone our teammates and customers can unreservedly trust.

The HR Business Partner owns the overall health, administration, and alignment of our people operations. Sitting at the intersection of business strategy and employee experience, this role executes day‑to‑day HR function, handles employee relations with discretion, and ensures our team members are set up for long‑term success.

In accordance with our EOS Accountability Chart, this role owns 100% of the outcomes for the following key seats:

• Partner closely with leadership to align HR practices with organizational goals and quarterly Rocks.
• Provide strategic guidance to leaders on workforce planning, engagement, and team development.
• Support organizational change initiatives, helping leaders manage transitions thoughtfully.

• Own the end-to-end recruitment process: job postings, candidate screening, interviewing, and offer preparation.
• Partner with hiring managers to define seat responsibilities and identify right‑fit talent.
• Facilitate a seamless, high‑touch onboarding experience for all new hires to drive early engagement and retention.

• Oversee day‑to‑day benefits administration, enrollment, and employee inquiries.
• Collaborate with accounting/payroll providers to ensure accurate and timely payroll processing.
• Maintain complete, audit‑ready employee files and records.

• Manage day‑to‑day HR operations and administrative processes.
• Facilitate offboarding processes with professionalism, care, and thorough documentation.
• Promote a positive, safe, and inclusive in‑office culture in Nanaimo.

• Serve as a trusted, approachable point of contact for employee questions, conflicts, and concerns.
• Maintain and update HR policies to ensure compliance with BC employment standards and regulations.
• Provide clear guidance to ensure consistent and fair application of company policies across all teams.

We measure candidates on whether they Get it, Want it, and have the Capacity to do it
:

• Experience: 5+ years of experience in a generalist HR role or HR Business Partner capacity.
• Knowledge: Deep understanding of BC Employment Standards, core HR practices, payroll, and benefits execution.
• Communication: Exceptional verbal and…