Police Technical Support Specialist

Police Technical Support Specialist

Department: Police Support Services

Closing Date: Will remain open until filled

Competition Number: 26-34

The City of Nanaimo is seeking a permanent full‑time Police Technical Support Specialist. Under the general supervision of the Supervisor, Police Technical Support, the incumbent repairs, upgrades and maintains computer hardware; documents, tests and implements computer operating systems, programs, and applications; and assists user staff in the effective use of computer systems and facilities.

Please see the job description PDF below.

Applicants must have completed a diploma in Computer Science or related discipline from a recognized university supplemented with a CompTIA A+ and CompTIA Network+ certification. A minimum of 3 years’ related experience in planning, implementing and supporting core IT technical infrastructure (core networking, CCVE, backups, remote access, virtualization SAN, physical and electronic security, email/messaging, telephone and directory services) is required. An equivalent combination of education and experience may be considered.

Attainment and maintenance of RCMP Security Clearance and possession of a valid BC Class 5 Driver’s Licence is mandatory. Preference will be given to candidates with IT‑related experience in a police environment and/or an active RCMP Security Clearance.

This is a CUPE bargaining unit position based on a 35‑hour work week, and subject to Article 1(d) – Probationary Period as set out in the Union Collective Agreement. The hourly wage is $42.93, increasing to $45.19 after 60 working days (Jan 2025 Rates). Hours of work will be scheduled between 8:00 a.m. and 8:00 p.m., Sunday through Saturday, 35 hours per week, 7 hours per day.

Shortlisted applicants may be required to undergo a criminal record check and/or a verification of their education credentials.

The City of Nanaimo is an inclusive employer that values diversity and invites applications from all qualified individuals who are legally entitled to work in Canada.