Technical Support Specialist - User Access

Join as a Technical Help Desk Specialist to streamline user access requests via Service Now. This role is essential for maintaining security policies within the organization.

This six-month contract position requires at least 3 years of experience in access request provisioning, including granting and revoking access to applications and systems. Key skills include Service Now, Active Directory, and proficiency in Microsoft products, all backed by excellent communication skills.

Key Responsibilities:

• Process access requests through Service Now efficiently

• Grant and revoke user access following security policies

• Maintain detailed records of access changes

• Collaborate with teams to fulfill access needs

• Document security compliance activities accurately

Requirements:

• 3+ years in access request support

• Strong familiarity with Service Now and Active Directory

• Experience with Azure and Exchange preferred

• Exceptional verbal and written communication skills

• Power Shell scripting knowledge is beneficial

Leverage your access management skills to strengthen organizational security protocols.
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