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Auto Retention Specialist at HUB

Job in Nanaimo, BC, B9R, Canada
Listing for: HUB International
Full Time position
Listed on 2026-10-06
Job specializations:
  • Insurance
    Insurance Sales, Insurance Agent & Advisor
Salary/Wage Range or Industry Benchmark: 42000 - 45000 CAD Yearly CAD 42000.00 45000.00 YEAR
Job Description & How to Apply Below
Join HUB as an Auto Retention Specialist and be the voice that supports clients in their insurance journeys. Leverage your auto insurance knowledge to provide tailored solutions and foster strong relationships.

In our innovative Connect Centers, successful candidates will leverage at least one year of auto insurance experience. You will engage directly with clients to assist with renewals, policy changes, and more. Delivering exceptional service while meeting sales targets is essential in this dynamic role.

Key Responsibilities:

• Conduct phone consultations with existing clients

• Handle various auto insurance services effectively

• Accurately record client interactions to prevent issues

• Initiate retention calls to boost sales conversions

• Offer additional insurance products from all divisions

Requirements:

• At least 1 year of relevant auto insurance experience

• Must possess a Level 1 Insurance License

• Proficiency in computer systems is necessary

• Customer service experience is an asset

• High school diploma or equivalent

Be a key part of HUB's mission to protect what matters most for clients and communities.
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