Position: Coordinator, Community Life (1 of 2)
VIU Housing provides a safe and inclusive home to more than 400 learners in eleven buildings. Ensuring an optimal student experience, the VIU Housing team oversees all aspects of student housing, including building care and maintenance and student wellness and safety.
Community Life is focused on all aspects of VIU Housing student life, including orientation and transition programming, ongoing inclusive programming, and building a community that ensures the safety, security and wellness of all Housing students.
As a member of the Community Life leadership team, the Coordinator, Community Life provides support services that foster student learning and success and contributes to building strong student communities.
The Coordinator, Community Life:
Fosters an inclusive, engaging living-learning environment through high-quality student-focused support and programming that promotes academic and personal development.Supervises unionized student staff, upholds housing policies and community standards, and contributes to conduct processes and incident follow-up.Collaborates with stakeholders to ensure resident safety and well-being, and serves on the 24/7 on-call team for emergency and crisis response.This position requires a combination of scheduled office hours and evening, weekend, and holiday coverage.
Duties:
1. Employee Supervision
Provides supervision to a team of unionized (CUPE Local 1858) student staff, including 2 Senior Community Leaders (SCLs) and 17 Community Leaders (CLs) under the direction of the Director, VIU Housing. The Coordinator, Community Life:
Oversees a team of unionized student staff (SCLs and CLs), including recruitment, training, scheduling, and ongoing performance evaluations through regular check-ins and semester reviews.Leads the planning, organization, and implementation of Housing community events, advising SCLs on programming goals and supporting mentorship of CLs.Coordinates roles and responsibilities for move-in/move-out processes, manages work assignments and hour banks, and assists with professional development training for student staff.2. Community Development –Orientation, Training, Programing and Events
Plays a key role in the development and delivery of student-focused respectful and inclusive programming to create a strong Housing community. The Coordinator Community Life:
Contributes to the creation of an annual Community Life Program Plan, including goals, outcomes, budget, and assessment for various programs and activities.Consults with internal and external partners to design and deliver inclusive programming aligned with VIU values.Oversees implementing and supporting welcome and orientation programs for new residents.Reviews program outcomes with staff, manages budgets and supplies, and reports on all aspects of Community Life programming to the Director.3. Student Housing Conduct
Facilitates student conduct investigations and meets with students regarding agreement violations such as damage to property, behavioural concerns, and personal well-being concerns. The Coordinator Community Life:
Facilitates investigations of housing agreement violations, triages incident reports, conducts meetings, and determines fair sanctions for low- to medium-level cases in line with policy.Maintains accurate records in Star Rez, ensures due process and privacy compliance, and regularly consults with university stakeholders on disciplinary and safety matters.Contributes to annual reviews and updates of housing agreements and community standards.4. Crisis Management
Responds to crises and emergencies in Student Housing, including: mental health challenges, drug use/misuse, sexual and physical assaults, medical emergencies, safety and security concerns, and natural disasters. The Coordinator Community Life:
Responds promptly and calmly to housing emergencies, including mental health crises, medical incidents, safety concerns, and natural disasters, ensuring resident care and security.Participates in an on-call rotation, remaining available to attend in-person and manage urgent situations, including approving emergency expenditures and coordinating risk management.Acts as the…
