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Retail Associate, Campus Store

Job in Nanaimo, BC, Canada
Listing for: Vancouver Island University
Full Time position
Listed on 2026-06-03
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 CAD Yearly CAD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Duties

At the Campus Store, we strive to ensure all members of the VIU community are fully prepared for success. As a Retail Associate, you contribute to this by providing outstanding customer service for all customers while maintaining a welcoming retail environment. This position will actively welcome, connect with, and process the customer's sale.

  • Processing transactions (cash, credit card, debit, sponsor ships, or internal accounts)
  • Welcoming and connecting with customers
  • Support the retail lead (aka Campus Store Cashier) with projects and special events (sales, academic year peaks, and seasonal demands)
  • General store maintenance (pricing, presentation, cleaning)
Current schedule

Monday - Friday afternoons (e.g., 12:15-4:15) with additional hours during peak periods, such as August prep, September/January rush, Inventory, Convocation, vacation and sick leave coverage.

Required Qualifications

High School diploma. Up to 6 months of related experience. An equivalent combination of education and experience may be considered.

  • Demonstrated front-line service and sales skills.
  • Accurate cashier skills using a computerized POS system and Business Math skills.
  • Entry-level word processing proficiency.
  • Ability to handle multiple tasks in a high-volume, service-oriented retail sales environment.
  • Excellent interpersonal, communication, and organizational skills.
  • This position requires daily physical labour, including standing for the duration of the shift and moving heavy boxes or carts.

VIU is pleased to offer eligible employees a comprehensive benefit plan; ample paid holiday time; professional development opportunities and a desirable pension plan. As part of the VIU campus community, our employees work with supportive colleagues within an encouraging environment and are provided with the tools and training that promote learning and development. The perks of VIU employment are multiple, and include well‑being initiatives and services, strategic discounts, and flexible work opportunities.

Equity

and Diversity Statement
  • Vancouver Island University (VIU) is collectively committed to building and sustaining a diverse and inclusive working and learning environment for faculty, staff, and students. In our journey towards greater diversity, we invite applications from members of equity‑seeking communities including women, racialized and Indigenous persons, persons with disabilities, persons of all gender identities and sexual orientations who bring value to the VIU community through their lived experiences.

    We encourage members of all equity‑seeking groups to self‑identify within their application cover letter. When a candidate voluntarily discloses this information in their cover letter, the information will be used only for the fulfillment of the career opportunity. Disclosure and/or self-identification with an equity‑seeking group will not lead to advantageous treatment of a candidate who is not qualified.
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Position Requirements
10+ Years work experience
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