Customer Service Specialist Position

Position: RONA Customer Service Specialist Position
Become a Customer Service Specialist at RONA, where you guide customers and manage special orders. Enjoy a supportive environment that prioritizes teamwork and growth.

This role at RONA focuses on delivering outstanding customer service while overseeing product inventory and understanding special orders. Ideal candidates will possess strong selling skills and effective communication to assess customer needs accurately. You'll also help maintain an organized store, ensuring it's well-stocked and merchandised with current products.

Key Responsibilities:

• Assist customers with product needs in-store and via phone

• Manage special orders and confirm details with the purchasing team

• Keep store areas stocked and visually appealing

• Conduct inventory counts and address issues proactively

• Engage in training sessions to boost product knowledge

Requirements:

• Some experience in customer service roles

• Strong interpersonal and communication skills

• Proven commitment to customer satisfaction

• Capability to handle medium to heavy lifting

• Interest in participating in continuous training programs

Contribute to RONA’s commitment to excellent customer service and community involvement.
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