Talent and Business Operations Manager, Stores

Job :

Store: BC-Nanaimo (0854) – 6631 Island Highway North #40, Nanaimo, BC V9T 4T7, Canada

• Talent Champion:
  Conduct final interviews for all key positions. Utilize the online applicant tracking system as needed to source, select and hire candidates.
• Training & Development:
  Manage all training-related functions within the store. In conjunction with the Store Director and Education partners to develop and execute the store’s ongoing training strategy.
• Performance Assessment & Development:
  Write and deliver annual performance reviews for direct reports in a complete and timely manner, as well as oversee the process for the entire store. Participate in the management of all performance management situations within the team. Ensure timely feedback for improvement is delivered and followed up on as necessary.
• Operational Excellence:
  Lead the operations of the store. Ensure execution of all operations-focused processes for the store and that all are completed per company standard. Manage inventory of the store, including shipping, receiving, returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and time frames.
• Entrepreneurial Spirit:
  Be seen as the expert by demonstrating a strong understanding of the store’s sales performance and staffing and payroll as well as all other controllable expenses within the store.

• You have two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.
• You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
• You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

• Work in a fragrance filled environment.
• Lift and carry up to 50 pounds.
• Bend and stretch to stock shelves.

Compensation range: CAD $54,800.00 – CAD $68,500.00. Additional benefits include performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.