Talent and Business Operations Manager, Stores

Store: BC-Nanaimo (0854) – 6631 Island Highway North #40, Nanaimo, BC V9T 4T7, Canada

• Talent Champion:
  Conduct final interviews for all key positions. Utilize the online applicant tracking system as needed to source, select and hire candidates.
• Training & Development:
  Manage all training-related functions within the store. In conjunction with the Store Director and Education partners develop and execute the store's on-going training strategy.
• Performance Assessment & Development:
  Write and deliver annual performance reviews for direct reports in a complete and timely manner, oversee the performance management process for the entire store, ensure timely feedback is delivered and followed up.
• Operational Excellence:
  Lead the operations of the store. Ensure execution of all operations-focused processes per company standard, manage inventory including shipping, receiving, returning merchandise, cycle counting and ensuring completion within guidelines and time frames.
• Entrepreneurial Spirit:
  Be seen as the expert demonstrating strong understanding of store sales performance, staffing and payroll, and all other controllable expenses.

• Two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.
• Excellent verbal/written communication skills and the ability to influence business partners at all levels clearly and concisely.
• Proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

• Work in a fragrance-filled environment.
• Lift and carry up to 50 pounds.
• Bend and stretch to stock shelves.

The compensation ranges between CAD $54,800.00 - CAD $68,500.00. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.