Assistant Manager

Job Description
GENERAL FUNCTION

The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & Lens Crafters organization. Represents Lens Crafters as the premier destination for all vision needs within the community & delivers key performance metrics.

Major

Duties & Responsibilities

Delivers quality & improvement to exceed all key performance indicators (KPIs):

Comp Sales, % Sales to Plan;
Conversion & Customer Count, Comp Growth;
Increased Traffic;
Store Operating Profitability;
Continuity of Care, Exam Growth & Retention Goals;
Net Promoter Score;
Current year objectives

Strong understanding of retail business translating to positive sales, business results & understanding the market & competitors

Supports store business plans to maximize sales & profit

Partner with store manager to lead & develop team

Delivers clear, constructive, timely feedback & partners with Store Manager on development

Executes visual directives & maintains store appearance

Maintains positive working relationship with doctors

Promotes team compliance to all policies

Performs administrative duties

Works a flexible schedule, including nights & weekends

Basic Qualifications

High School graduate or equivalent

1+ year(s) management/supervisory experience with direct reports

Knowledge of retail operations, processes & policies

Strong basic math skills

Familiarity with cash register, computers & calculators

Must have a strong command of the English language for all written correspondence & oral communication

Strong communicator & listener

Demonstrated high-level of selling skills

Proven ability to problem solve

Preferred Qualifications

College degree or equivalent

Previous experience in leadership position within retail & customer service industry

Knowledge of basic optics

Knowledge of current store merchandise

State licensure (if applicable) &/or ABO Certification in non-licensed states

Brand Final Inspector Certification

Brand Quality, Fitting & Adjusting Program

Pay Range: 48,584.

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Essilor Luxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the Essilor Luxottica Speak Up Hotline at  (be sure to provide your name, job r, and contact information so that we may follow up in a timely manner) or email Employee

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Native Americans in the US receive preference in accordance with Tribal Law.