Customer Service Department Sales Associate

Deliver fast, friendly customer service in a department sales setting while learning products, solving needs, and supporting adjacent areas.

The Home Depot Sales Associate greets shoppers, identifies their needs, and provides information on product features. You will build department knowledge, learn adjacent products and services, and help customers select related solutions. The position includes daily stock maintenance, customer satisfaction, and adherence to safety and Loss Prevention procedures. Flexible scheduling may include evenings and weekends in a dusty, noisy warehouse environment with changing temperatures.

• Seek customers and provide assistance throughout the store
• Recommend related merchandise and services for projects
• Use empowerment programs when necessary to satisfy customers
• Proactively learn products and services across departments
• Maintain safe and secure workplace practices

• High school diploma or equivalent
• Customer focus and effective communication
• Interpersonal skills for department customer interactions
• Retail or trade experience is an asset
• Comfort with bending, reaching, twisting, and lifting items

Build a customer service career through department expertise, solution-focused selling, and helpful product guidance at The Home Depot.