Program Manager

Overview

PROGRAM MANAGER

Pacific Coast Children’s Resources provides personalized services to children and youth living with diverse abilities. We offer services across the Lower Mainland, Vancouver Island, the Okanagan, and the Kootenays, with programs that support inclusive community living and person-centred approaches that respect individual choices and dignity. We are committed to cultural diversity and empowering people with disabilities to live the life they envision.

• Monitor program delivery, planning, and organizational leadership
• Act as a community liaison with MCFD and coordinate special projects as assigned
• Report to the Regional Manager and Directors
• Demonstrate ability to manage and supervise multi/interdisciplinary teams using strong interpersonal, communication, organizational and conflict resolution skills
• Manage multiple projects with a high level of confidentiality, diplomacy and professionalism
• Use sound judgment and perform well under pressure to meet strict deadlines
• Conceptualize new programs and services and lead planning, organizing, directing, and implementing community-based activities in a collaborative manner
• Provide services in a manner that supports and reflects positive cultural practices
• Use highly developed communication skills, both oral and written
• Recruit, provide orientation to, schedule and evaluate personnel
• Provide direction, guidance and support for team members to manage conflict openly and constructively
• Schedule and attend staff meetings and participate in other required meetings
• Maintain an attitude of caring, respect and optimism for families, representatives and community members
• Ensure the home is maintained in a neat and clean state at all times

• A degree in the humanities, social sciences or related field with educational preparation for the role of manager/administrator
• Minimum 3–5 years experience in a health management role; other combinations of education and experience may be considered
• Minimum 3 years experience managing individuals with complex behaviours
• Experience managing teams with 15+ staff members
• Experience working with individuals (children/youth) with complex challenging behaviours and dual diagnosis
• Experience with substance use/addiction/harm reduction in community settings
• Experience with trauma-informed practices
• Experience working with robust community partners, mental health, nursing support services
• Knowledge of and/or experience in a unionized environment
• Knowledge of Child Care Licensing Regulations (asset)
• Knowledge of MCFD, Aboriginal Operational Practice Standards and Indicators
• Knowledge and appreciation of Indigenous cultural practices and traditions and how culture impacts development
• Knowledge of provincial, federal, and Indigenous organizations providing child & family services
• Standard First Aid with CPR certificate
• Satisfactory physician’s assessment of fitness to work
• Satisfactory criminal record and MCFD HUB clearance
• Have a valid driver’s license and access to a safe, reliable vehicle with ability to travel

Pacific Coast Children’s Resources offers work that is fulfilling through quality programs and services for people who live with disabilities, promoting independence, self-growth, and community integration. Since 2010 we have expanded to create dynamic environments to work and learn. We encourage you to partner with us in fostering healthy, energetic lives by sharing your passion for care and collaborating within our teamwork culture.

• On-the-job training including MANDT, JOHS, Diversity and Inclusion, Medication Safety, Confidentiality and Privacy, Trauma-Informed Practice, First Aid and CPR re-certification
• Competitive salary: $69,000 – $90,000 annually
• Comprehensive medical, dental, and vision benefits package
• Career development opportunities
• An inclusive, supportive work environment and community involvement
• A caring, fun, ambitious and supportive team

We believe that diversity and inclusion strengthen services for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Our goal is to ensure all interactions are welcoming, comfortable, and safe.

At Pacific Coast Children’s Resources, we understand that experience comes in many forms. If your experience closely matches what we’re looking for, please consider applying. We thank all applicants for their interest; however, only those shortlisted for an interview will be contacted.

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